Below is our call claims screen that happened in… 02-03-CUSTOMER CALLED THAT HE HAD A PROBLEM WITH THE GEARBOX, HE SAID THAT ON THE SAME DAY HE BOUGHT THE VEHICLE, AFTER HIS RETURN HOME, IT STARTED UP SHIFTING AND DOWN SHIFTINGHE ALSO STATED THAT WHEN IT IS COLD IT SEEMS OK, BUT AS SOON AS IT WARMS UP THE SHIFT PROBLEM STARTSI ASK IF HE CALLED THE SELLING DEALER HE SAID NO, BUT WOULD AFTER WE TALKED.02-08–`S TRANSMISSION (NEWARK OH) CALLED IN WITH ALREADY REFUSED FOR PEOPLE ALREADY REFUSED. CONTRACT STATES on the page of … EXCLUSIONS:SPECIAL STATE REQUIREMENTS, IF ANY, SUPER-CEDE ANY AND ALL APPLICABLE PORTIONS OF THE EXCLUSIONS SECTION OF THIS AGREEMENT. The vehicle service contract does not offer coverage or benefits for: any condition that existed for parts or components that were not working properly at the time of delivery of the covered vehicle to the purchaser.02-08-RECEIVED CALL FROM (distributor), WANTING TO KNOW WHY WE WOULDN`T COVER CLAIMExined, Customers already in good condition indicated that they had change problems on the same day as the purchase [email protected] 12:22P GAVE CUSTOMER OUR CLAIMS PROCEDURES, LIMIT OF LIABILITY, ETCTHEY WILL NEED TO DECIDE TO HAVE `S TRANSMISSION FIND OUT WHAT HAPPENED INSIDE TRANSMISSION.02-16-SHOP CALLED SAID THE 3RD GEAR DRUM IS CHEWED UP, PISTON HAS A GROVE IN IT, AND TORQUE CONVERTER NEEDS REPLACED.02-16-EXPLA CLAIM TO OWNER OF Z CORE , HE SAID TO DENY, I EXPLAINED SHOPS DIAGNOSIS WAS A GROVED PISTON THAT WAS NOT HOLDING FLUID PRESSURE AND HAD ALLOWED THE DRUM ASSEMBLY TO MOVE AROUND CHEWING UP DRUMI EXPLAINED THAT THEY DID NOT CAUSE THAT DAMAGE DRIVING IT FROM SELLING DEALER TO THEIR HOME, IT WAS A PRE-EXISTING CONDITIONADVIS CUSTOMER TO SELLING CONTACT FOR DEALER HELP. Thank you, Z Core LLC PO Box Columbus, Ohio 886-free 955-fax Note: I filed an application to correct my transfer because it slips. I just bought the car on February 22, 2014 and noticed the slide after receiving the oil changed 2 hours after driving the car out of the lot. I called the owner to alert him to the problem, and he said he was going to let his guy look at the car. The man expected to pay for the use of the car, so I filed the claim with the warranty company, since I included the one protection plan, which includes 3 months / 3,000. No, where the service contract or brochure says the car must be broken to be maintained. The owner, [redacted], of Z Core flat out refused to use my vehicle and told me I had to read my service contract. I told him that he had not told me what he had told me about the service contract, and he was repeating himself over and over again.
I told him I would follow up with the Revdex.com.Desired Settlement: I think they are fake advertisements and then deny claims to stick people with defective vehicles after buying additional coverage. The total warranty for the Protector One plan is $400.00. You must respect the service contract. Business Response: We received a request for a vehicle service agreement through Mr [ redacted] at 9.42am on Thursday. The application date was Saturday 02-22-2014 and has been refurbished for the 136-mile meters. On Friday 02-28-2014, we received an email from [redacted] saying that the gearbox slipped the day they bought the vehicle and that the dealer owner would set up an appointment to see it.